We Built an AI Agent for an Accounting Firm. Here is What Happened.
How a solo accountant in rural New Brunswick reclaimed 8+ hours a week by letting an AI agent handle client inquiries 24/7.
The Problem: A Good Accountant Buried in Bad Questions
Ron Miller runs RP Miller Consulting out of Lakeville Corner, New Brunswick. He's a sharp accountant. But he was drowning in repetitive questions.
Ron estimated he spent 6 to 10 hours per week answering basic inquiries. The same questions, over and over. None of it was billable.
The Solution: An AI Agent Trained on Ron's Business
We built Ron a custom AI agent trained specifically on his business: his full list of services, pricing approach, specialties, service area, common questions, and communication style.
The agent lives on his website at rpmillerconsulting.com. It's available 24/7. And it qualifies leads.
The Results
- Ron reclaimed roughly 8 hours per week of billable time.
- Response time went from "whenever Ron checks his phone" to instant.
- Lead quality improved. The agent handles non-fits gracefully.
- About 35% of new client inquiries now come through the agent outside of business hours.
The math is simple. If Ron bills $150 an hour and reclaims 8 hours per week, that's $1,200 in recovered capacity. Every week. The agent paid for itself before the first month was over.
What Surprised Us
People are more honest with an AI agent than they are on a contact form. The agent reduced Ron's no-show rate for consultations. And it works in rural New Brunswick just as well as it would in Toronto.
Try It Yourself
The agent is live right now at rpmillerconsulting.com. If you're a professional in New Brunswick spending hours on questions that don't require your expertise, this is a solved problem.